Municipal ERP Services
We help municipalities get real results from Tyler EERP, EP&L, and Cashiering— from first discovery through go-live and beyond. As a Tyler Technologies consultant, we deliver public sector ERP implementation support that is practical and repeatable.
Project Management & Implementation
Full-cycle ERP projects — planning, configuration, testing, training, and go-live. Specializing in AR/GB, Cashiering, Community Development, Code Enforcement, and Business Licensing.
Data Conversions & Integrations
Accurate migrations using DCT & schema methods. Financial integrations (EP&L ↔ EERP), GIS, TCM, and payments — ensuring systems stay in sync.
Reports & Documents
Permits, Notices of Violation, renewals, receipts, and custom SSRS reports. Clean, actionable, and aligned with compliance needs.
Training & Support
Hands-on user training, troubleshooting, and ongoing post-go-live support. Focused on practical adoption and continuous improvement.
Partnership Approach
We collaborate closely with your teams, keeping communication clear and goals aligned. Our role doesn’t end at go-live — we stay engaged.
Our Values
Client focus, reliability, and practical solutions. Every engagement is guided by transparency and a commitment to measurable results.
Implementation & Project Management
Full-cycle implementations anchored in clear milestones, hands-on coordination, and practical change management. We manage scope, remove roadblocks, and keep cross-functional teams aligned.
Modules
- Accounts Receivable / General Billing (AR/GB)
- Community Development (Permitting, Planning, Code)
- Business Licensing & Tax Receipts
- Tyler Cashiering & Payments
Example Outcomes
- Recovered delayed projects and drove them to go-live
- Aligned configurations with existing municipal workflows
- Reduced manual steps and improved adoption across departments
Data Conversions & Integrations
Accurate, auditable conversions with a repeatable approach. We work with DCT and schema-level migrations, reconcile edge cases, and ensure your historical data is usable on day one. We also connect EP&L with EERP and third-party systems to keep financials and operations in sync.
What We Do
- DCT & direct schema conversions from multiple sources
- EP&L ↔ EERP financial integrations & receipt posting
- AP/AR workflows, GIS/TCM, and payment gateway tie-ins
- Validation scripts, balancing, and migration “dress rehearsals”
Deliverables
- Field-level mapping with data lineage notes
- Reconciliation reports & acceptance criteria
- Rollback plan and post-go-live correction windows
Reports, Forms & Documents
Actionable reporting and clean citizen-facing documents. We build SSRS reports, permit templates, NOVs, renewals, receipts, and letters—version-controlled and consistent with your branding and regulatory requirements.
Examples
- Inspection scheduling & backlog dashboards
- Revenue, fee, and exception monitoring
- Permit/License templates with conditional logic
Extras
- Knowledge transfer & SSRS training sessions
- Repository structure and deployment checklist
- Document change log & approval workflow
Training & Post-Go-Live Support
Role-based training that sticks, plus a calm, organized go-live. After launch, we stay engaged to resolve issues quickly, capture enhancement requests, and create a roadmap for continuous improvement.
Training Focus
- Clerk, inspector, and planner user flows
- Cashiering, reconciliation, and end-of-day procedures
- Back-office administration & configuration
Support Model
- Hypercare window with defined SLAs
- Issue triage board & weekly status sync
- Quarterly optimization & upgrade planning
How We Work
- Discovery: Process walkthroughs, data review, and goal setting
- Design: Configurations, mappings, and test scenarios
- Build & Validate: Iterative configuration, conversion cycles, and UAT
- Go-Live: Cutover plan, staff coverage, and on-site/remote support
- Stabilize & Improve: Hypercare, metrics, and enhancement roadmap